FAQ's
Below you will find answers to some frequently asked questions at Hunter's Run, Riverstone East and West Apartments. If you have a question that is not answered here, please contact the management office at (610) 304-0361.
Q: What are the office hours?
A: Currently hours are Monday - Friday 8AM-5PM with viewings by appointment only.
Q: What is the main number to call?
A: (610) 304-0361
Q: How can I submit a maintenance request?
A: Submitting a maintenance request is easy! Just click this link: MAINTENANCE REQUEST
Q: How long is the term for a signed lease?
A: We typically offer 12 month leases, however we do offer shorter lease terms that are associated with short-term monthly premiums. Prospective and current residents should call the office for details.
Q: To whom do I make my check payable?
A: Make all checks to RRG NORRISTOWN APARTMENTS LLC. When writing checks or money order, you must include your name, apartment number and building number for correct processing.
Q: Can I pay my rent online?
A: Yes! We have teamed up with PayLease for online payments. You have the options to pay via echeck (fee free) or with a credit card (there is a service fee to use your credit card). To set up a free account with PayLease, just click HERE. Paying online is fast and easy.
Q: Can I apply online?
A: Yes! Click HERE to get started!
Q: Do I need renter's insurance?
A: Yes. Before you move in, it is required for you to obtain renters' insurance, and to maintain your policy for the duration of your lease. This is a special insurance policy that protects the contents of your apartment from loss or damage due to fire, theft, or other catastrophic events. A policy of this type is quite affordable. The premium is calculated based upon the value of your furniture and other personal possessions. To find out more, we encourage you to contact your car insurance provider - often they have bundles that can save you money on multiple policies. If you have additional questions about renter's insurance, please call the office.
Q: Who arranges the utilities?
A: RRG Norristown Apartments LLC pays for your utilities with the exception of electric, cable, internet, and phone service - which you will be responsible for setting up and paying directly to the providers. Because utilities including electric will be placed in your name, it is your responsibility to call and order service before you move in. We are able to assist you with the information required to make this process simple.
Q: What about laundry?
A: There are laundry facilities in every building. Find out more HERE.
Q: Moving to a new city can be overwhelming. Do you know of any websites to help someone get acquainted with the area?
A: Sure! To help you find you way around town, and see what amazing opportunities are available, here are a couple links -- Visit Philly
-- Discover Norristown
-- Valley Forge and Montgomery County
A: Currently hours are Monday - Friday 8AM-5PM with viewings by appointment only.
Q: What is the main number to call?
A: (610) 304-0361
Q: How can I submit a maintenance request?
A: Submitting a maintenance request is easy! Just click this link: MAINTENANCE REQUEST
Q: How long is the term for a signed lease?
A: We typically offer 12 month leases, however we do offer shorter lease terms that are associated with short-term monthly premiums. Prospective and current residents should call the office for details.
Q: To whom do I make my check payable?
A: Make all checks to RRG NORRISTOWN APARTMENTS LLC. When writing checks or money order, you must include your name, apartment number and building number for correct processing.
Q: Can I pay my rent online?
A: Yes! We have teamed up with PayLease for online payments. You have the options to pay via echeck (fee free) or with a credit card (there is a service fee to use your credit card). To set up a free account with PayLease, just click HERE. Paying online is fast and easy.
Q: Can I apply online?
A: Yes! Click HERE to get started!
Q: Do I need renter's insurance?
A: Yes. Before you move in, it is required for you to obtain renters' insurance, and to maintain your policy for the duration of your lease. This is a special insurance policy that protects the contents of your apartment from loss or damage due to fire, theft, or other catastrophic events. A policy of this type is quite affordable. The premium is calculated based upon the value of your furniture and other personal possessions. To find out more, we encourage you to contact your car insurance provider - often they have bundles that can save you money on multiple policies. If you have additional questions about renter's insurance, please call the office.
Q: Who arranges the utilities?
A: RRG Norristown Apartments LLC pays for your utilities with the exception of electric, cable, internet, and phone service - which you will be responsible for setting up and paying directly to the providers. Because utilities including electric will be placed in your name, it is your responsibility to call and order service before you move in. We are able to assist you with the information required to make this process simple.
Q: What about laundry?
A: There are laundry facilities in every building. Find out more HERE.
Q: Moving to a new city can be overwhelming. Do you know of any websites to help someone get acquainted with the area?
A: Sure! To help you find you way around town, and see what amazing opportunities are available, here are a couple links -- Visit Philly
-- Discover Norristown
-- Valley Forge and Montgomery County
