FAQ's
Below you will find answers to some frequently asked questions at Hunter's Run, Riverstone East and West Apartments. If you have a question that is not answered here, please contact the management office at (610) 304-0361.
Q: What are the office hours?
A: Currently hours are Tuesday, Wednesday and Thursday 12-5pm. Additional times are by appointment only. If you are coming to look at a unit, we strongly encourage you to make an appointment in advance.
Q: What is the main number to call?
A: (610) 304-0361
Q: How can I submit a maintenance request?
A: Submitting a maintenance request is easy! Just click this link: MAINTENANCE REQUEST
Q: How long is the term for a signed lease?
A: We offer 12 month leases.
Q: To whom do I make my check payable?
A: Make all checks to RRG NORRISTOWN APARTMENTS LLC. When writing checks or money order, you must include your name, apartment number and building number for correct processing.
Q: Can I pay my rent online?
A: Yes! We have teamed up with PayLease for online payments. You have the options to pay via echeck (fee free) or with a credit card (there is a service fee to use your credit card). To set up a free account with PayLease, just click HERE. Paying online is fast and easy.
Q: Do I need renter's insurance?
A: Before you move in, it is important for you to obtain renters' insurance. This is a special insurance policy that protects the contents of your apartment from loss or damage due to fire, theft, or other catastrophic events. A policy of this type is quite affordable. The premium is calculated based upon the value of your furniture and other personal possessions. To find out more, click HERE.
Q: Who arranges the utilities?
A: While the heat, water, sewer, and trash are paid by RRG Norristown Apartments LLC, you will be responsible for setting up the electric, cable, internet, and phone. We are able to assist you with the information required to make this process simple. Because utilities including electric will be placed in your name, it is your responsibility to call and order service before you move in.
Q: What about laundry?
A: There are laundry facilities in every building. Find out more HERE.
Q: Moving to a new city can be overwhelming. Do you know of any websites to help someone get acquainted with the area?
A: Sure! To help you find you way around town, and see what amazing opportunities are available, here are a couple links -- Visit Philly
-- Discover Norristown
-- Valley Forge and Montgomery County
A: Currently hours are Tuesday, Wednesday and Thursday 12-5pm. Additional times are by appointment only. If you are coming to look at a unit, we strongly encourage you to make an appointment in advance.
Q: What is the main number to call?
A: (610) 304-0361
Q: How can I submit a maintenance request?
A: Submitting a maintenance request is easy! Just click this link: MAINTENANCE REQUEST
Q: How long is the term for a signed lease?
A: We offer 12 month leases.
Q: To whom do I make my check payable?
A: Make all checks to RRG NORRISTOWN APARTMENTS LLC. When writing checks or money order, you must include your name, apartment number and building number for correct processing.
Q: Can I pay my rent online?
A: Yes! We have teamed up with PayLease for online payments. You have the options to pay via echeck (fee free) or with a credit card (there is a service fee to use your credit card). To set up a free account with PayLease, just click HERE. Paying online is fast and easy.
Q: Do I need renter's insurance?
A: Before you move in, it is important for you to obtain renters' insurance. This is a special insurance policy that protects the contents of your apartment from loss or damage due to fire, theft, or other catastrophic events. A policy of this type is quite affordable. The premium is calculated based upon the value of your furniture and other personal possessions. To find out more, click HERE.
Q: Who arranges the utilities?
A: While the heat, water, sewer, and trash are paid by RRG Norristown Apartments LLC, you will be responsible for setting up the electric, cable, internet, and phone. We are able to assist you with the information required to make this process simple. Because utilities including electric will be placed in your name, it is your responsibility to call and order service before you move in.
Q: What about laundry?
A: There are laundry facilities in every building. Find out more HERE.
Q: Moving to a new city can be overwhelming. Do you know of any websites to help someone get acquainted with the area?
A: Sure! To help you find you way around town, and see what amazing opportunities are available, here are a couple links -- Visit Philly
-- Discover Norristown
-- Valley Forge and Montgomery County
